SUPPORT
Need help with Limbu? Email us — we handle sign-in, account deletion, bugs, fair play, and privacy requests.
01 · HOW TO REACH US
Limbu support is run by LeadTurtle. For account help, bugs, fair-play reports, privacy requests, or anything else in the app, email pratik@leadturtle.tech. We read every message.
02 · SEND US AN EMAIL
Write to:
Suggested subjects: • Limbu help — [short description] • Delete my Limbu account • Bug report — [room name] • Privacy / data request
Include your public handle and the email you used to sign in (Google, Apple, or guest).
03 · WHAT WE CAN HELP WITH
Sign-in issues, account deletion, lost guest progress after a link, leaderboard questions, badges, invites, crash reports, and privacy copy or correction requests. We do not provide teaching or medical advice — Limbu is a game.
04 · RESPONSE TIME
We aim to reply within 2 business days. Account-deletion emails are completed within 7 days with a confirmation reply.
05 · DELETE YOUR ACCOUNT
Fastest path: open Limbu → Settings → DELETE ACCOUNT.
No app access? Email us from your account address with subject “Delete my Limbu account”.
06 · LOST GUEST PROGRESS
Guest saves are tied to the install until you link Apple or Google in the sign-in screen. Link early if you care about the save.
07 · WRONG PUZZLE?
Tap REPORT on the puzzle panel. Three reports pull a puzzle for review.